Shipping & Delivery Terms

PolyFAB Teknoloji A.Ş. – PolyPrintt

At PolyPrintt, we aim to deliver your orders quickly, safely, and smoothly. The following delivery terms apply to all purchases made through www.polyprintt.com.


1. Shipping & Delivery Time

  • Orders are shipped within 1–3 business days.

  • In-stock items are shipped quickly, while delivery times for custom-made products may vary.

  • After shipment, delivery may take 1–5 business days depending on the courier’s workload.


2. Shipping Costs

  • Orders above a certain amount may qualify for free shipping (varies depending on campaign periods).

  • Paid shipping fees are displayed in your cart during checkout.

  • For returns or exchanges, shipping costs are covered according to our Return & Exchange Policy.


3. Shipment Tracking

  • Once your order is shipped, you will receive a tracking number via SMS and/or email.

  • You can easily track your shipment on the courier company’s website.


4. Product Inspection Upon Delivery

  • Please check your package in the presence of the courier at the time of delivery.

  • For opened, torn, or damaged packages, a delivery report must be created.

  • If no report is made, the responsibility for damaged products lies with the customer.

  • We are happy to assist you with any damaged product claims.


5. Wrong or Missing Items

If your order contains:

  • Wrong product

  • Missing product

  • Invoice errors

Please contact us within 24 hours of delivery.


6. Situations Where Delivery Cannot Be Made

Delivery may be delayed or impossible in cases such as:

  • Inaccessibility of the customer’s address

  • Incorrect or incomplete address information

  • High courier workload

  • Force majeure (weather conditions, natural disasters, public holidays, etc.)

In these cases, our customer service team will contact you to resolve the issue.


7. International Shipping

  • PolyPrintt currently ships only within Turkey.

  • International shipping may be possible with special pricing upon request.


8. Contact

For any questions or issues regarding delivery, please contact us:

📧 Email: [email protected]
🌐 Web: www.polyprintt.com

 

cultureSettings.RegionId: 0 cultureSettings.LanguageCode: EN